Private policy



This privacy policy sets out how Multiple (‘the company’) collects, stores, uses, discloses and disposes of personal information collected by the company. In addition to the personal information the company collects in the EEA (European Economic Area), we also make every effort to ensure that our offices outside the EEA follow the European Union data protection requirements.

This privacy policy applies to any interactions the company may have with you as either a client, prospective client, future employee a visitor of our website.

The company is registered under the Data Protection Act 1998 (“the Act”) and has given all appropriate notifications to the Information Commissioner.

This privacy policy only applies to the use of your personal information obtained by the company. It does not apply to your personal information collected during your communications with third parties.

Please note that we may change this policy at any time by updating this page.

If you have any questions about this privacy policy or want to exercise your rights set out in the policy, please contact us via:

Soho Works, Shoreditch,
Unit 4.07,
4th Floor, The Tea Building,
56 Shoreditch High Street,
London E1 6JJ.


What data do we collect?


In addition to the information that the company gathers to contractually fulfil our services, the company collects data from events, marketing forms, newsletter subscriptions, and job vacancy applications (via email).

The company collects a minimal amount of personal information, including name, job title, organisation, and contact information (email, phone number, address) and only when necessary.

The company collects financial information from clients and suppliers for invoicing purposes.

The company collects information provided in CVs from job applicants.

When required to provide personal information, the company will inform you about respective collections conditions, regulations and purposes.




The company has designed its website so that you can use it without identifying yourself or revealing any personal information.

Once you choose to provide the company with any information by which you can be identified, then you can be assured that it will only be used in accordance with this privacy policy.

When you provide any personal information via the company’s website, you will see a pop-up asking you to agree to the terms of this privacy policy. By clicking the “agree” button you are giving the company consent to use your details in the terms laid out in this policy. If you wish to remove your details from the company’s systems, see “Withdrawing Consent”.




In addition to the personal information described above, for the purposes of marketing, the company may ask you to provide information regarding your personal or professional interests, which of the company’s services you require, and contact preferences.




We receive applications via email. We will store your name, email address, phone number, cover letter and CV.




The company collects any data provided on supplier invoices e.g. bank account details, business address, and company name.  When dealing with a new supplier, the company also call to verify those details.

New clients may be subject to a credit check.


What is the legal basis for processing?


The company processes personal information for the purposes described in this privacy policy on the basis that it is in the company’s and your legitimate interest; that you would reasonably expect this processing; and that it does not materially impact your rights, freedoms or interests.

Where you have a contractual relationship with the company, the company may process your personal information as necessary for the performance of that contract or prior to entering into it.


What do we do with the information we gather?


The company believes in and carries out a policy of data minimisation. All information gathered will only be used for the company’s business purposes and will not be sold to third parties.




If you have subscribed to receive relevant news and updates or registered for an event, your information will be stored electronically. The company will use this information to occasionally share relevant updates and event invites with you.

This will be stored on the company’s database unless you request for your details to be removed.  Details on how to remove yourself from the list can be found under the section “Consent and Withdrawing consent”.




On submitting your application, the company’s talent team will review your CV and cover letter to assess whether there are any suitable vacancies.

If your application is unsuccessful or if there is not a suitable role for you at the time of submitting your application, your information will be retained by the company for 2 years.  This is so the company can contact you in the event another role becomes available. You can request at any time to have your details removed as outlined in the “Consent and Withdrawing consent” section.


Who we share the information with and your choices


The company will not transfer or distribute your personal information to any third party unless they are employed by the company to carry out a legitimate business function; the company has your permission to do so; or the company is required to by law.

Where the company does transfer your data to a third party, the company will ensure that there are adequate provisions in place to guarantee that your data is secure and processed only in accordance with the company’s instructions.  A list of our third parties can be found in the “Third Parties” section.

The company uses third parties to support the provision of services and to help provide, run and manage internal IT systems.

For example, providers of information technology, cloud based software as a service providers, identity management, website hosting and management, data analysis, data back-up, security and storage services.  The servers powering and facilitating that cloud infrastructure are located in secure data centres around Europe, and personal data may be stored in any one of them.


Data retention


The company checks on a quarterly basis to ensure that the information held for marketing purposes is relevant and up to date to justify inclusion on the company’s database. If not, personal information is deleted.

The company retains applications for job vacancies for 2 years in the event a suitable role becomes available.  After which point information is deleted.

Where the company has a contractual relationship with you and/or hold financial information, the company is required to retain this information for seven years.


Withdrawing consent:


Under data protection laws, you have a number of rights. These include the right to:

  • Have access to your personal information
  • Require the company to correct any mistakes in your information which the company holds
  • Object at any time to processing of your personal information for direct marketing
  • Otherwise restrict our processing of your personal information in certain circumstances

For further information on each of those rights, see the guidance from the UK’s Information Commissioner’s Office.

If you wish to remove your details from the company’s systems, or would like a copy of the information held on you then you, or believe that any information the company is holding on you is incorrect or incomplete please contact the company at any time by either writing or emailing your request to the addresses below:

Soho Works, Shoreditch,
Unit 4.07,
4th Floor, The Tea Building,
56 Shoreditch High Street,
London E1 6JJ.





Cookies are used to collect information about how visitors use the company’s website. The company uses this data to create reports and to improve the way in which visitors use the website. The cookies collect information in an anonymous form, including the number of visitors, where visitors have come to, the website from and the pages they visited. To stop the collection of information being collected by Google Analytics you can opt out here

The company uses Google Analytics to collect information about how people use this site. The company does this to make sure the website meets users’ needs and to understand how what could work better. Google Analytics stores information about what pages you visit, how long you are on the site, how you got here and what you click on. The company does not collect or store your personal information (e.g. your name or address) so this information cannot be used to identify who you are.




The company is committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure the company has put in place suitable managerial procedures to safeguard and secure the information the company collects online.


Other websites


The company’s website may contain links to enable you to visit other websites of interest. However, once you have used these links you should note that the company does not have any control over that other website. Therefore, the company cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites as they and are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

If you have any queries of require further information please contact us at:

Soho Works, Shoreditch,
Unit 4.07,
4th Floor, The Tea Building,
56 Shoreditch High Street,
London E1 6JJ.


Third Parties


Third parties used by the company:




Google Analytics

Google Apps





Making a complaint:


If you are not satisfied with the steps the company has taken or believe the company is not processing your data in accordance with the law you can complain to the Information Commissioner’s Office, or call their helpline on 0303 123 1113.